Shipping/Returns


Shipping Information

All orders are fulfilled and shipped between 5 to 10 business days.  However, due to COVID-19, there may be extended processing and shipping times.  We work with multiple fulfillment centers, so your products may be shipped from more than one destination and items may be shipped separately. 

You will receive an email confirmation when your order has been shipped.  Your tracking number(s) will appear with the Order Summary. Please contact us if you do not receive an email confirmation with tracking number.

 

Returns/Exchanges/Cancellations

All of our items are made on-demand.  You may edit your order up to 30 minutes after the order is submitted on the order confirmation page. Once that time frame has passed, we are unable to edit or cancel your order. If there is an issue with your purchase, please contact us within 48 hours from the point your order is delivered.  No returns/exchanges can be made after that point.  If your purchase is damaged or the item is incorrect, please submit pictures when you contact us. Please do not return your item to the manufacturer. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  All valid returns will be refunded in the form of store credit. 

Unfortunately, we cannot accept returns on sale items or gift cards.